Grand Hi-Lai Hotel

Accessibility

• Wheelchair accessible

Internet access

• Wi-Fi in public areas
• Internet
• Free Wi-Fi in all rooms!
• Internet [LAN]
• Internet services

Things to do, ways to relax

• Tours
• Fitness center
• Sauna
• Steamroom
• Swimming pool [outdoor]
• Spa/sauna
• Gym/fitness
• Swimming pool

Cleanliness and safety

• Body thermometer
• Daily disinfection in common areas
• Doctor/nurse on call
• First aid kit
• Hand sanitizer
• Hygiene certification
• Sterilizing equipment
• Temperature check for guests and staff
• Staff trained in safety protocol
• Physical distancing of at least 1 meter
• Safe dining setup
• Daily disinfection in all rooms
• Sanitized kitchen and tableware items
• Hot water linen and laundry washing
• Cashless payment service
• Anti-viral cleaning products
• Rooms sanitized between stays
• Room sanitization opt-out available

Dining, drinking, and snacking

• Coffee shop
• Bar
• Restaurants
• Room service
• Breakfast [buffet]
• Restaurant lunch
• Restaurant dinner
• Buffet in restaurant
• A la carte in restaurant
• Coffee/tea in restaurant
• Salad in restaurant
• Restaurant breakfast
• Asian cuisine in restaurant
• Chinese cuisine in restaurant
• Soup in restaurant

Services and conveniences

• Shops
• Elevator
• Laundry service
• Safety deposit boxes
• Facilities for disabled guests
• Concierge
• Smoking area
• Business facilities
• Dry cleaning
• Currency exchange
• Luggage storage
• Cash withdrawal
• Convenience store
• Daily housekeeping
• Laundromat
• Doorman
• Smoke-free property
• Xerox/fax in business center
• Food delivery
• Meetings
• Seminars
• Meeting stationery
• Indoor venue for special events
• Grooming service
• Meeting/banquet facilities
• Ironing service
• Invoice provided
• Air conditioning in public area
• Infirmary
• Projector/LED display
• Audio-visual equipment for special events

For the kids

• Family room
• Family/child friendly

Access

• Front desk [24-hour]
• Check-in/out [express]
• Security [24-hour]
• Check-in/out [private]
• Check-in [24-hour]
• Safety/security feature
• CCTV outside property
• CCTV in common areas
• Smoke alarms
• Fire extinguisher
• Non-smoking rooms
• Service animals are welcome
• Themed rooms

Getting around

• Airport transfer
• Valet parking
• Shuttle service
• Taxi service
• Car park [on-site]
• Car park [nearby]
• Car park [free of charge]

Languages spoken

• English
• Japanese
• Chinese [Mandarin]