Highland Resort Hotel and Spa

Internet access

• Wi-Fi in public areas
• Internet
• Free Wi-Fi in all rooms!
• Internet services

Things to do, ways to relax

• Massage
• Sauna
• Spa
• Spa/sauna
• Private bath
• Public bath

Cleanliness and safety

• Body thermometer
• Daily disinfection in common areas
• Doctor/nurse on call
• First aid kit
• Hand sanitizer
• Hygiene certification
• Temperature check for guests and staff
• Staff trained in safety protocol
• Protective screens in common areas
• Face coverings on staff
• Physical distancing of at least 1 meter
• Safe dining setup
• Daily disinfection in all rooms
• Sanitized kitchen and tableware items
• Hot water linen and laundry washing
• Cashless payment service
• Anti-viral cleaning products
• Rooms sanitized between stays
• Guest rooms seal after sanitization
• Room sanitization opt-out available

Dining, drinking, and snacking

• Coffee shop
• Restaurants
• Vending machine
• Breakfast [buffet]
• Restaurant lunch
• Restaurant dinner
• Western cuisine in restaurant
• Buffet in restaurant
• A la carte in restaurant
• Coffee/tea in restaurant
• Desserts in restaurant
• Salad in restaurant
• Bottle of water
• Restaurant breakfast
• Soup in restaurant

Services and conveniences

• Shops
• Elevator
• Laundry service
• Safety deposit boxes
• Salon
• Facilities for disabled guests
• Smoking area
• Business facilities
• Dry cleaning
• Currency exchange
• Luggage storage
• Shared lounge/TV area
• Chapel
• Shrine
• Daily housekeeping
• Gift/souvenir shop
• Smoke-free property
• Xerox/fax in business center
• Meetings
• Seminars
• Indoor venue for special events
• Grooming service
• Meeting/banquet facilities
• Invoice provided
• Air conditioning in public area
• Heating in public area

For the kids

• Family room
• Family/child friendly
• Kids meal
• Kids cutlery
• Theme park
• Kids toothbrush
• Step stool

Access

• Front desk [24-hour]
• Security [24-hour]
• Safety/security feature
• CCTV outside property
• CCTV in common areas
• Smoke alarms
• Fire extinguisher
• Non-smoking rooms
• Service animals are welcome
• Proposal spot

Getting around

• Shuttle service
• Car park [on-site]
• Car park [free of charge]

Languages spoken

• English
• Japanese

Sports equipment rental

• Bicycle rental

Swimming & soaking

• Hot spring bath
• open air bath

Land sports

• Golf course (within 3 km)