Hotel Kapok - Shenzhen Bay Branch

Accessibility

• Wheelchair accessible

Internet access

• Wi-Fi in public areas
• Internet
• Free Wi-Fi in all rooms!
• Internet services

Things to do, ways to relax

• Tours
• Fitness center
• Garden
• Gym/fitness
• Ticket services
• Hiking
• Computer station

Cleanliness and safety

• Body thermometer
• Daily disinfection in common areas
• First aid kit
• Free face masks
• Hand sanitizer
• Hygiene certification
• Sterilizing equipment
• Temperature check for guests and staff
• Staff trained in safety protocol
• Face coverings on staff
• Physical distancing of at least 1 meter
• Daily disinfection in all rooms
• Individually-wrapped food options
• Cashless payment service
• Breakfast in room

Dining, drinking, and snacking

• Room service [24-hour]
• Coffee shop
• Restaurants
• Grocery delivery
• Breakfast [buffet]
• A la carte in restaurant
• Bottle of water

Services and conveniences

• Elevator
• Laundry service
• Safety deposit boxes
• Facilities for disabled guests
• Concierge
• Business facilities
• Dry cleaning
• Currency exchange
• Library
• Luggage storage
• Lockers
• Convenience store
• Daily housekeeping
• Laundromat
• Postal service
• Doorman
• Smoke-free property
• Xerox/fax in business center
• Food delivery
• Meetings
• Grooming service
• Meeting/banquet facilities
• Ironing service
• Air conditioning in public area
• Heating in public area

For the kids

• Family room
• Family/child friendly
• Kids toothbrush

Access

• Front desk [24-hour]
• Check-in/out [express]
• Security [24-hour]
• Check-in/out [private]
• Check-in [24-hour]
• Safety/security feature
• Soundproof rooms
• CCTV outside property
• CCTV in common areas
• Smoke alarms
• Fire extinguisher
• Non-smoking rooms

Getting around

• Rental car
• Car power charging station
• Taxi service
• Car park [on-site]
• Car park [nearby]
• Car park [free of charge]

Languages spoken

• English
• Chinese [Mandarin]
• Chinese [Cantonese]