Lake Shikotsu Tsuruga Resort Spa Mizu no Uta

Accessibility

• Wheelchair accessible

Internet access

• Wi-Fi in public areas
• Internet
• Free Wi-Fi in all rooms!
• Internet services

Things to do, ways to relax

• Tours
• Massage
• Hot tub
• Fitness center
• Sauna
• Steamroom
• Spa
• Garden
• Spa/sauna
• Gym/fitness
• Canoeing
• Hiking
• Yoga room
• Foot bath
• On-site entertainment
• Public bath

Cleanliness and safety

• Body thermometer
• Hand sanitizer
• Hygiene certification
• Temperature check for guests and staff
• Staff trained in safety protocol
• Protective screens in common areas
• Physical distancing of at least 1 meter
• Safe dining setup
• Daily disinfection in all rooms
• Sanitized kitchen and tableware items
• Cashless payment service
• Anti-viral cleaning products
• Rooms sanitized between stays
• Professional-grade sanitizing services
• Room sanitization opt-out available

Dining, drinking, and snacking

• Coffee shop
• Bar
• Restaurants
• Room service
• Vending machine
• Breakfast [buffet]
• Restaurant dinner
• Buffet in restaurant
• Alternative meal arrangement
• Restaurant breakfast

Services and conveniences

• Shops
• Elevator
• Laundry service
• Safety deposit boxes
• Facilities for disabled guests
• Concierge
• Smoking area
• Business facilities
• Library
• Luggage storage
• Lockers
• Shared lounge/TV area
• Convenience store
• Daily housekeeping
• Fireplace
• Gift/souvenir shop
• Laundromat
• Doorman
• Smoke-free property
• Xerox/fax in business center
• Meeting/banquet facilities
• Terrace
• Air conditioning in public area
• Heating in public area

For the kids

• Family room
• Family/child friendly
• Kids meal
• Kids toothbrush

Access

• Front desk [24-hour]
• Security [24-hour]
• Smoke alarms
• Fire extinguisher
• Non-smoking rooms

Getting around

• Airport transfer
• Valet parking
• Shuttle service
• Taxi service
• Car park [on-site]
• Car park [nearby]
• Car park [free of charge]

Languages spoken

• English
• Japanese
• Chinese [Mandarin]

Swimming & soaking

• Hot spring bath

Outdoor

• Bicycles