New Century Hangzhou Grand Hotel

Accessibility

• Wheelchair accessible

Internet access

• Wi-Fi in public areas
• Internet
• Free Wi-Fi in all rooms!
• Internet services

Things to do, ways to relax

• Nightclub
• Tours
• Swimming pool [indoor]
• Fitness center
• Steamroom
• Tennis court
• Spa
• Garden
• Spa/sauna
• Gym/fitness
• Swimming pool
• Billiards
• Karaoke
• Ticket services

Cleanliness and safety

• Daily disinfection in common areas
• Free face masks
• Hand sanitizer
• Temperature check for guests and staff
• Protective screens in common areas
• Face coverings on staff
• Physical distancing of at least 1 meter
• Daily disinfection in all rooms
• Hot water linen and laundry washing
• Breakfast in room

Dining, drinking, and snacking

• Room service [24-hour]
• Coffee shop
• Bar
• Restaurants
• Vending machine
• Breakfast [buffet]

Services and conveniences

• Shops
• Elevator
• Laundry service
• Safety deposit boxes
• Salon
• Facilities for disabled guests
• Concierge
• Smoking area
• Business facilities
• Dry cleaning
• Currency exchange
• Luggage storage
• Cash withdrawal
• Lockers
• Daily housekeeping
• Postal service
• Doorman
• Meeting/banquet facilities
• Ironing service

For the kids

• Babysitting service
• Swimming pool [kids]
• Family room
• Family/child friendly

Access

• Front desk [24-hour]
• Check-in/out [express]
• Security [24-hour]
• Fire extinguisher

Getting around

• Airport transfer
• Valet parking
• Shuttle service
• Rental car
• Taxi service
• Car park [on-site]
• Car park [free of charge]

Languages spoken

• English
• Chinese [Mandarin]

Sports equipment rental

• Bicycle rental