杭州開元名都大酒店 New Century Hangzhou Grand Hotel

Languages spoken

• English
• Chinese [Mandarin]

Accessibility

• Wheelchair accessible

Internet access

• Free Wi-Fi in all rooms!
• Internet
• Internet services
• Wi-Fi in public areas

Things to do, ways to relax

• Billiards
• Fitness center
• Garden
• Karaoke
• Nightclub
• Spa
• Spa/sauna
• Steamroom
• Swimming pool [indoor]
• Tennis court
• Ticket services
• Tours

Cleanliness and safety

• Breakfast in room
• Daily disinfection in all rooms
• Daily disinfection in common areas
• Face coverings on staff
• Free face masks
• Hand sanitizer
• Hot water linen and laundry washing
• Physical distancing of at least 1 meter
• Protective screens in common areas
• Temperature check for guests and staff

Dining, drinking, and snacking

• Bar
• Breakfast [buffet]
• Coffee shop
• Restaurants
• Room service [24-hour]
• Vending machine

Services and conveniences

• Cash withdrawal
• Concierge
• Currency exchange
• Daily housekeeping
• Doorman
• Dry cleaning
• Elevator
• Facilities for disabled guests
• Ironing service
• Laundry service
• Lockers
• Luggage storage
• Meeting/banquet facilities
• Postal service
• Safety deposit boxes
• Salon
• Shops
• Smoking area

For the kids

• Babysitting service
• Family room
• Swimming pool [kids]

Access

• Check-in/out [express]
• Fire extinguisher
• Front desk [24-hour]
• Security [24-hour]

Getting around

• Airport transfer
• Car park [on-site]
• Rental car
• Shuttle service
• Taxi service
• Valet parking

Sports equipment rental

• Bicycle rental

Available in all rooms

• Air conditioning
• Bathrobes
• Desk
• Free bottled water
• Hair dryer
• LAN Internet in room [free]
• Telephone
• TV