Richmond Hotel Kumamoto Shinshigai

Accessibility

• Wheelchair accessible

Internet access

• Wi-Fi in public areas
• Internet
• Free Wi-Fi in all rooms!
• Internet [LAN]
• Internet services

Things to do, ways to relax

• Massage

Cleanliness and safety

• Body thermometer
• Daily disinfection in common areas
• Doctor/nurse on call
• First aid kit
• Hand sanitizer
• Staff trained in safety protocol
• Physical distancing of at least 1 meter
• Safe dining setup
• Sanitized kitchen and tableware items
• Hot water linen and laundry washing
• Shared stationery removed
• Cashless payment service
• Anti-viral cleaning products
• Rooms sanitized between stays
• Guest rooms seal after sanitization
• Professional-grade sanitizing services

Dining, drinking, and snacking

• Restaurants
• Vending machine
• Kitchen
• Asian breakfast

Services and conveniences

• Elevator
• Laundry service
• Safety deposit boxes
• Facilities for disabled guests
• Smoking area
• Dry cleaning
• Luggage storage
• Daily housekeeping
• Laundromat
• Xerox/fax in business center
• Grooming service
• Invoice provided
• Air conditioning in public area
• Heating in public area

For the kids

• Kids safety features
• Kids meal

Access

• Front desk [24-hour]
• Security [24-hour]
• Check-in [24-hour]
• Buzzer/wireless intercom
• Safety/security feature
• Soundproof rooms
• CCTV in common areas
• Smoke alarms
• Fire extinguisher
• Non-smoking rooms
• Service animals are welcome

Getting around

• Taxi service

Languages spoken

• English
• Japanese