Sheraton Sanya Haitang Bay Resort

Accessibility

• Wheelchair accessible
• Audible alarms in all guest rooms and suites
• Visual alarms in all public hallways
• Visual alarms in all guest rooms and suites
• Elevator
• Mobility accessbility in all rooms
• Transfer showers in all guest rooms
• Roll-in shower in some rooms
• Adjustable height hand-held shower wand some rooms
• Toilet seat at wheelchair height -- some rooms
• Non-slip grab bars in some bathrooms
• Lowered electrical outlets in some rooms
• Alarm clock telephone ringers in some rooms
• Room and suites access through exterior corridor
• Access all room by interior corridor
• View ports in all guest room and suites doors
• Deadbolts on all guest room and suites doors
• Safety chains and/or latches on all guest doors
• Electronic room key
• Self-closing doors on all guest rooms and suites
• Room windows that open
• Secondary locks on all room windows
• Main entrance
• On-site accessible restaurants / lounges
• Accessibility for all meeting spaces
• Accessible entrance to all on-site swimming pool
• Entrance to on-site spa
• Entrance to on-site fitness center
• Accessible route to the registration desk
• Accessible registration desk
• Bathtub seat in all rooms
• Audible alarms in some public hallways

Internet access

• Wi-Fi in public areas
• Internet
• Free Wi-Fi in all rooms!
• Internet [LAN]
• Internet services

Things to do, ways to relax

• Tours
• Massage
• Fitness center
• Sauna
• Steamroom
• Tennis court
• Spa
• Water sports (non-motorized)
• Swimming pool [outdoor]
• Private beach
• Garden
• Spa/sauna
• Gym/fitness
• Swimming pool
• Game room
• Billiards
• Table tennis
• Ticket services
• Canoeing
• Hiking
• Water park
• Yoga room
• Snorkeling
• Body scrub
• Foot bath
• On-site entertainment
• Outdoor recreational features

Cleanliness and safety

• Body thermometer
• Daily disinfection in common areas
• First aid kit
• Hand sanitizer
• Hygiene certification
• Temperature check for guests and staff
• Staff trained in safety protocol
• Protective screens in common areas
• Physical distancing of at least 1 meter
• Safe dining setup
• Daily disinfection in all rooms
• Sanitized kitchen and tableware items
• Individually-wrapped food options
• Hot water linen and laundry washing
• Shared stationery removed
• Cashless payment service
• Hotel room service app
• Anti-viral cleaning products
• Rooms sanitized between stays
• Room sanitization opt-out available

Dining, drinking, and snacking

• Room service [24-hour]
• Bar
• Restaurants
• Poolside bar
• BBQ facilities
• Vending machine
• Grocery delivery
• Kitchen
• Breakfast [buffet]
• Breakfast [continental]
• Asian breakfast
• Alternative meal arrangement
• Bottle of water

Services and conveniences

• Shops
• Laundry service
• Safety deposit boxes
• Salon
• Facilities for disabled guests
• Concierge
• Smoking area
• Business facilities
• Dry cleaning
• Currency exchange
• Luggage storage
• Cash withdrawal
• Convenience store
• Daily housekeeping
• Postal service
• Doorman
• Xerox/fax in business center
• Food delivery
• Meeting/banquet facilities
• Ironing service
• Terrace
• Air conditioning in public area

For the kids

• Babysitting service
• Swimming pool [kids]
• Kids club
• Family room
• Family/child friendly
• Playground
• Children's books and toys
• Kids meal
• Kids facilities

Access

• Front desk [24-hour]
• Check-in/out [express]
• Security [24-hour]
• Check-in [24-hour]
• Safety/security feature
• CCTV outside property
• CCTV in common areas
• Smoke alarms
• Fire extinguisher
• Non-smoking rooms

Getting around

• Airport transfer
• Shuttle service
• Rental car
• Taxi service
• Car park [on-site]
• Car park [free of charge]
• Bicycle parking

Languages spoken

• English
• Chinese [Mandarin]

Outdoor

• Bicycles