The Ritz-Carlton, Shenzhen

Accessibility

• On-site accessible self parking
• Facilities for disabled guests

Internet access

• Wi-Fi in public areas
• Free Wi-Fi in all rooms!
• Internet services

Things to do, ways to relax

• Massage
• Hot tub
• Fitness center
• Sauna
• Spa
• Swimming pool [outdoor]
• Garden
• Yoga room
• On-site entertainment
• Pool with view

Cleanliness and safety

• Hand sanitizer
• Staff trained in safety protocol
• Physical distancing of at least 1 meter
• Safe dining setup
• Sanitized kitchen and tableware items
• Hot water linen and laundry washing
• Shared stationery removed
• Cashless payment service
• Anti-viral cleaning products
• Rooms sanitized between stays
• Room sanitization opt-out available
• Breakfast in room

Dining, drinking, and snacking

• Room service [24-hour]
• Coffee shop
• Bar
• Restaurants
• Poolside bar
• Restaurant [halal]
• Restaurant [kosher]
• Breakfast [buffet]
• Breakfast [continental]
• Alternative meal arrangement
• Full american breakfast

Services and conveniences

• Elevator
• Laundry service
• Safety deposit boxes
• Salon
• Concierge
• Smoking area
• Dry cleaning
• Currency exchange
• Luggage storage
• Cash withdrawal
• Convenience store
• Daily housekeeping
• Smoke-free property
• Xerox/fax in business center
• Food delivery
• Meeting/banquet facilities
• Ironing service
• Terrace
• Invoice provided
• Air conditioning in public area

For the kids

• Kids club
• Children's books and toys
• Kids meal

Access

• Front desk [24-hour]
• Check-in/out [express]
• Security [24-hour]
• Check-in/out [private]
• Safety/security feature
• Soundproof rooms
• Non-smoking rooms

Getting around

• Rental car
• Car park [free of charge]

Languages spoken

• English
• Chinese [Mandarin]