Tokyu Stay Shinjuku

Accessibility

• Wheelchair accessible

Internet access

• Wi-Fi in public areas
• Internet
• Free Wi-Fi in all rooms!
• Internet [LAN]
• Internet services

Things to do, ways to relax

• Tours

Cleanliness and safety

• Daily disinfection in common areas
• Hand sanitizer
• Temperature check for guests and staff
• Staff trained in safety protocol
• Protective screens in common areas
• Face coverings on staff
• Physical distancing of at least 1 meter
• Daily disinfection in all rooms
• Hot water linen and laundry washing

Dining, drinking, and snacking

• Restaurants
• Vending machine
• Breakfast [buffet]
• Kitchenette

Services and conveniences

• Elevator
• Laundry service
• Safety deposit boxes
• Facilities for disabled guests
• Concierge
• Smoking area
• Dry cleaning
• Luggage storage
• Lockers
• Postal service
• Smoke-free property
• Xerox/fax in business center
• Meeting/banquet facilities
• Air conditioning in public area
• Heating in public area

For the kids

• Family room
• Family/child friendly

Access

• Front desk [24-hour]
• Check-in/out [express]
• Security [24-hour]
• CCTV in common areas
• Fire extinguisher
• Non-smoking rooms

Getting around

• Taxi service

Languages spoken

• English
• Japanese
• Chinese [Mandarin]