Volando Urai Spring Spa & Resort

Internet access

• Wi-Fi in public areas
• Internet
• Free Wi-Fi in all rooms!
• Internet services

Things to do, ways to relax

• Tours
• Massage
• Hot tub
• Sauna
• Steamroom
• Spa
• Spa/sauna
• Ticket services
• Foot bath

Cleanliness and safety

• Body thermometer
• Daily disinfection in common areas
• Doctor/nurse on call
• First aid kit
• Free face masks
• Hand sanitizer
• Sterilizing equipment
• Temperature check for guests and staff
• Staff trained in safety protocol
• Face coverings on staff
• Physical distancing of at least 1 meter
• Safe dining setup
• Daily disinfection in all rooms
• Sanitized kitchen and tableware items
• Breakfast takeaway service
• Individually-wrapped food options
• Hot water linen and laundry washing
• Cashless payment service
• Anti-viral cleaning products
• Rooms sanitized between stays
• Guest rooms seal after sanitization
• Room sanitization opt-out available
• Breakfast in room

Dining, drinking, and snacking

• Coffee shop
• Restaurants
• Room service
• Breakfast [continental]
• Asian breakfast
• Alternative meal arrangement

Services and conveniences

• Elevator
• Safety deposit boxes
• Facilities for disabled guests
• Concierge
• Smoking area
• Business facilities
• Currency exchange
• Luggage storage
• Daily housekeeping
• Postal service
• Doorman
• Smoke-free property
• Xerox/fax in business center
• Food delivery
• Meeting/banquet facilities
• Terrace
• Invoice provided
• Air conditioning in public area
• Heating in public area

Access

• Front desk [24-hour]
• Check-in/out [express]
• Check-in/out [private]
• Check-in [24-hour]
• Adult-only property
• Safety/security feature
• Soundproof rooms
• CCTV outside property
• CCTV in common areas
• Smoke alarms
• Fire extinguisher
• Non-smoking rooms
• Service animals are welcome

Getting around

• Airport transfer
• Valet parking
• Shuttle service
• Taxi service
• Car park [on-site]
• Car park [nearby]
• Car park [free of charge]

Languages spoken

• English
• Japanese
• Chinese [Mandarin]

Swimming & soaking

• Hot spring bath