The Upper House

Accessibility

• Wheelchair accessible

Internet access

• Wi-Fi in public areas
• Internet
• Free Wi-Fi in all rooms!
• Internet services

Things to do, ways to relax

• Tours
• Massage
• Fitness center
• Spa
• Garden
• Spa/sauna
• Gym/fitness
• Ticket services
• Hiking
• Yoga room

Cleanliness and safety

• Body thermometer
• Daily disinfection in common areas
• Doctor/nurse on call
• First aid kit
• Free face masks
• Hand sanitizer
• Hygiene certification
• Temperature check for guests and staff
• Staff trained in safety protocol
• Protective screens in common areas
• Face coverings on staff
• Physical distancing of at least 1 meter
• Safe dining setup
• Daily disinfection in all rooms
• Sanitized kitchen and tableware items
• Breakfast takeaway service
• Individually-wrapped food options
• Hot water linen and laundry washing
• Cashless payment service
• Hotel room service app
• Anti-viral cleaning products
• Rooms sanitized between stays
• Professional-grade sanitizing services
• Room sanitization opt-out available
• Breakfast in room

Dining, drinking, and snacking

• Room service [24-hour]
• Coffee shop
• Bar
• Restaurants
• Breakfast [continental]
• Asian breakfast
• Alternative meal arrangement

Services and conveniences

• Shops
• Elevator
• Laundry service
• Safety deposit boxes
• Facilities for disabled guests
• Concierge
• Smoking area
• Business facilities
• Dry cleaning
• Currency exchange
• Luggage storage
• Cash withdrawal
• Shared lounge/TV area
• Daily housekeeping
• Postal service
• Doorman
• Smoke-free property
• Xerox/fax in business center
• Contactless check-in/out
• Food delivery
• Grooming service
• Meeting/banquet facilities
• Ironing service
• Terrace
• Invoice provided
• Air conditioning in public area
• Heating in public area
• Outdoor venue for special events
• Wi-Fi for special events

For the kids

• Babysitting service
• Family room
• Family/child friendly
• Playground
• Children's books and toys
• Kids safety features
• Kids meal
• Kids facilities
• Kids cutlery
• Kids shampoo
• Kids toothbrush

Access

• Front desk [24-hour]
• Check-in/out [express]
• Security [24-hour]
• Check-in/out [private]
• Check-in [24-hour]
• Buzzer/wireless intercom
• Room decorations
• Safety/security feature
• CCTV outside property
• CCTV in common areas
• Smoke alarms
• Fire extinguisher
• Non-smoking rooms
• Service animals are welcome

Getting around

• Airport transfer
• Valet parking
• Rental car
• Car park [on-site]
• Car park [nearby]
• Car park [charges apply]

Languages spoken

• English
• French
• German
• Hindi
• Italian
• Korean
• Russian
• Chinese [Mandarin]
• Chinese [Cantonese]

Sports equipment rental

• Bicycle rental