杭州西溪十裡芳菲度假區 Alor Valley

Languages spoken

• Chinese [Mandarin]

Accessibility

• Wheelchair accessible

Internet access

• Free Wi-Fi in all rooms!
• Internet
• Wi-Fi in public areas

Things to do, ways to relax

• Billiards
• Boating
• Game room
• Garden
• Massage
• Outdoor recreational features
• Spa
• Spa/sauna
• Swimming pool [outdoor]
• Table tennis
• Ticket services
• Tours

Cleanliness and safety

• Daily disinfection in common areas
• Face coverings on staff
• First aid kit
• Free face masks
• Hand sanitizer
• Physical distancing of at least 1 meter
• Staff trained in safety protocol
• Sterilizing equipment
• Temperature check for guests and staff

Dining, drinking, and snacking

• Bar
• Breakfast [buffet]
• Breakfast [free]
• Coffee shop
• Restaurants
• Room service

Services and conveniences

• Concierge
• Convenience store
• Daily housekeeping
• Doorman
• Elevator
• Gift/souvenir shop
• Infirmary
• Ironing service
• Laundry service
• Library
• Luggage storage
• Meeting/banquet facilities
• Postal service
• Shops
• Smoke-free property
• Smoking area

For the kids

• Family room
• Kids club
• Kids meal

Access

• Cat-friendly
• CCTV in common areas
• Check-in/out [express]
• Check-in/out [private]
• Check-in [24-hour]
• Fire extinguisher
• Front desk [24-hour]

Getting around

• Car park [charges apply]
• Car park [free of charge]
• Car park [nearby]
• Car park [on-site]
• Car power charging station
• Rental car
• Shuttle service
• Taxi service
• Valet parking