天倫精品酒店杭州西湖店 Hangzhou Tea Boutique Hotel West Lake

Languages spoken

• English
• Chinese [Mandarin]

Internet access

• Free Wi-Fi in all rooms!
• Internet
• Internet services
• Wi-Fi in public areas

Things to do, ways to relax

• Garden
• Tours

Cleanliness and safety

• Daily disinfection in all rooms
• Daily disinfection in common areas
• Face coverings on staff
• First aid kit
• Free face masks
• Hand sanitizer
• Hot water linen and laundry washing
• Physical distancing of at least 1 meter
• Temperature check for guests and staff

Dining, drinking, and snacking

• Alternative meal arrangement
• Breakfast [buffet]
• Grocery delivery
• Restaurants
• Room service

Services and conveniences

• Air conditioning in public area
• Concierge
• Contactless check-in/out
• Convenience store
• Daily housekeeping
• Dry cleaning
• Elevator
• Heating in public area
• Ironing service
• Laundry service
• Lockers
• Luggage storage
• Meeting/banquet facilities
• Safety deposit boxes
• Smoke-free property
• Terrace
• Xerox/fax in business center

For the kids

• Family room

Access

• CCTV in common areas
• Check-in/out [express]
• Check-in/out [private]
• Check-in [24-hour]
• Front desk [24-hour]
• Non-smoking rooms
• Security [24-hour]
• Soundproof rooms

Getting around

• Car park [free of charge]
• Car park [nearby]
• Taxi service

Available in all rooms

• Air conditioning
• Bathrobes
• Coffee/tea maker
• Complimentary tea
• Desk
• Free bottled water
• Hair dryer
• Heating
• Internet access – LAN
• Internet access – wireless
• LAN Internet in room [free]
• Locker
• Mini bar
• Mirror
• Non-smoking
• Satellite/cable channels
• Seating area
• Shower
• Slippers
• Sofa
• Soundproofing
• Telephone
• Toiletries
• Towels
• Wake-up service
• Wi-Fi [free]